Last Updated April 26, 2016
WHAT INFORMATION ABOUT ME IS COLLECTED ON THE SERVICE?
Depending on your use of Healthimation online services and/or other applications, websites or services we, Healthimation, LLC. ("we" or "us" or "our") may make available from time to time (collectively, the "Service"), we may collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information
Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, email address, telephone number, and birth date. Personally identifiable information may also include information about your health that you provide to us which, when combined with other information, can be used to identify you.\n
Non-Personally Identifiable Information
Non-personally identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender). Non-personally identifiable information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service.
We will collect personally identifiable information from you only if you voluntarily submit the information to us, or if your employer or health plan submits such information to us.
Registering to Use the Service and in the Course of Using the Service.
You may be required to establish an account on the Service in order to take advantage of certain features of the Service. If so, if you wish to establish an account you will be required to provide us with information (including personally identifiable information) such as name, postal address, and email address. We may also receive personally identifiable information about you from your employer or health plan in connection with your registration to use or your use of the Service. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an email with questions or comments.
Cookies and Action Tags.
We collect non-personally identifiable information passively using "cookies" and "action tags."
In addition to cookies that we place on your computer, cookies may also be placed on your computer by third parties that we use to display or serve advertisements on the Service or to collect non-personally identifiable information in order to provide advertising-related services. In the course of serving advertisements on this website, our third-party advertisers may place or recognize unique cookies on your browser.
You do not have to accept cookies to use the Service. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. While you are not required to accept our cookies to access the Service, if you reject cookies, certain products, offerings, features, or resources of the Service may not work properly and you may experience some loss of convenience.\n
"Action tags," also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the Service, including advertisements, or email sent on our behalf, may contain action tags.
By using cookies and action tags together, we are able to gain valuable information to improve the Service and measure the effectiveness of our advertising and marketing campaigns. We do not disclose any of your personally identifiable information to our advertising partners.
We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service. This information may be used to analyze trends, to administer the Service, to monitor the use of the Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Service and evaluating the Service in general.
DOES HEALTHIMATION COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
We are committed to protecting the privacy of children. The Service is not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.
WHAT DOES HEALTHIMATION DO WITH THE INFORMATION IT COLLECTS?
In general, we use the information collected on the Service to provide the Service to you, to help us understand who uses the Service, to improve the Service, and to contact you for customer service purposes.
We may use your information to send you a welcoming email that may confirm your user name and password. We may send you emails concerning your use of the Service, including notifications that certain reports are available and reminders to you to take certain actions. If you "opt-in," we may send you electronic newsletters, contact you about Service products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the Service. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of the Service.
If you opt-in to coaching services within a Service program, your information may be shared with your health coach/ clinician.\n
We may combine information we collect from you with information of other users of the Service and use it in a manner that does not identify you to perform studies and to provide the Service to you, your employer/health plan, other employers/health plans, and employees of those employers/health plans.
We may also use the information gathered on the Service to perform statistical analysis of user behavior or to evaluate and improve the Service. We may link some of this information to personally identifiable information for internal purposes only or to improve your experience with the Service.
WHEN DOES HEALTHIMATION DISCLOSE INFORMATION TO THIRD PARTIES?
In Providing the Service
In providing the Service to you and to others, we may combine information we collect from you with information of other users of the Service in a manner that does not identify you, and disclose this aggregated de-identified information to third parties.\n
Laws and Legal Rights.
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms of Service for our Service, or to protect the safety and/or security of our users, the Service or the general public.\n
Third Parties Generally.
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of the Service. For example, we might inform third parties regarding the number of unique users who visit the Service, the demographic breakdown of our registered users of the Service, or the products and/or services purchased using the Service and the vendors of such products and services. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.
Third Party Sellers.
Sale of Business.
IS THE INFORMATION COLLECTED ON THE SERVICE SECURE?
We want your information (including personally identifiable information) to remain as secure as possible. We strive to provide secure transmission of your information from your computer/ mobile device to our servers through industry-standard techniques.\n
Notwithstanding the above commitments to protect your information (including personally identifiable information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
CAN I UPDATE OR CORRECT MY PERSONALLY IDENTIFIABLE INFORMATION?
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. Accordingly, any information we collect may be retained for an indeterminate period of time. We promise that promptly after receiving your request, all personally identifiable information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably practicable.
WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?